Information services is hard at work on the all campus rollout of Microsoft Office 2016. Staff and administrative department trainings are wrapping up and IS staff are looking ahead to rolling out the new software to the academic units. The goal is to complete updates prior to the start of fall term. Information services is committed to providing the training and resources to ensure a smooth upgrade process and to get the most out of the new software. With that in mind they are offering multiple training sessions the week of August 15. The sessions will cover the software upgrade process, as well as give a hands on demonstration of new features.
Departmental support and administrative staff are encouraged to sign up and attend a session. Please also feel free to invite any faculty who are present and able to attend a session. Many faculty will not be returning until the beginning of fall term, and many may be jumping right in to final class preparations with little time to spare for Office updates. As faculty return and are updated to the new software, IS will be offering help desk support and on-demand training resources (help sheets, quick start guides, videos). IS also hopes that departmental support staff who have received training can act as peer support for the very straightforward and user friendly upgrade process.
If you have any questions or concerns, please contact the Help Desk at help@up.edu or x7000. If academic staff or faculty can’t make it to any of the scheduled sessions but would like training, please reach out to Ben Kahn at kahn@up.edu to make alternative arrangements.
As part of an ongoing effort to improve the University’s computing environment and associated services, information services will soon upgrade Microsoft Office software to Office 2016 on all campus computers. Updates for administrative departments are scheduled to begin in July, and academic departments are scheduled to update in August. Training will be provided to each department ahead of the upgrades. To learn more about the upgrade process and timeline, and for answers to frequently asked questions, please visit 
Shared file storage is moving, according to Matthew Moss, information services. Shared locations for file storage are moving from the current \\netapp1 and \\netapp2 locations to two new share names: \\shared for department drives (U: drives) and miscellaneous shares, and \\personal for home drives (P: drives).
Information services has announced the release of AppID Mobile, bringing UP Single Sign On to mobile devices. Intermedia’s AppID serves as the University of Portland’s Single Sign On (SSO) solution. It enables users to login once rather than separately for each of their UP account enabled web apps. AppID also provides a convenient online portal for one-click access to apps. For iOS and Android devices Intermedia now offers a free mobile app called ‘AppID’. To get started simply download ‘AppID’ from your app store. Sign in using your UP e-mail and password.
As part of an ongoing effort to improve the computing environment and associated services, information services will be performing maintenance to Banner INB and Self Service Banner. on Wednesday, April 6, from 5 p.m. to 9:30 p.m. Banner INB, Self-Service Banner, and Degree Works will be unavailable during that time. If you experience any critical issues Wednesday after 9:30 p.m., please feel free to contact Public Safety for further assistance.
It is time again for information services to begin the process of creating computer lab and classroom builds for 2016 summer and fall terms. Whatever has been installed on the computers for spring 2016 will not be on the computers for summer or fall unless a specific request is made. Exceptions include Microsoft Office, internet browsers, and anti-virus protection. Since the build and deployment process is extremely labor intensive, requests must be submitted no later than Friday, March 18. Please click 
