Academic Technology Services and Innovation staff will be installing Moodle updates to make sure we have the latest security and bug fixes on Thursday, June 18, at 9 p.m. We expect to have Moodle available again by 10 p.m.
Please direct any questions or concerns to firstname.lastname@example.org.
Faculty can now enhance the security of their University accounts with multi-factor authentication (MFA). The registration process is fast and easy. Once enabled, MFA protects your account from unauthorized access by bad actors who may have stolen your credentials through phishing or malware. Information services encourages all faculty to sign up now. Step by step instructions can be found by using this link. If you have any questions or concerns or need assistance please feel free to contact the help desk (email@example.com, x7000).
Please note: As we approach the start of fall semester more information about enforcement dates for MFA will be shared by information services.
If you have any questions or concerns regarding this update, please feel free to contact the the help desk (firstname.lastname@example.org, X7000).
Technical services staff provide on-call support to campus users during evening and weekend hours. After-hours support for audio visual related services is available by calling x7774. This includes support for connecting and operating web cameras, microphones, document cameras, or other equipment to off-site computers for remote instruction, lecture capture, or video conferencing; hosting or joining a meeting in Microsoft Teams; producing, editing, and converting original video/audio files; embedding video/audio files in Moodle; or accessing video/audio files in MediaSpace.
For any other urgent technology support needs after hours, including weekends, please call campus safety (x7161) and your call will be routed to our on-call support staff as needed. We are here to help and look forward to assisting you.
Microsoft Teams is a program for engaging with students both synchronously and asynchronously, allowing for chatting, video and audio calls, and even sharing presentations with students while on a call. However, according to Sam Williams, academic technology and innovation, because of the many features it has, it can be a bit intimidating to get started with. Here is a guide on the basics of starting a 1-on-1 chat, and starting a classroom team for group or singular at distance instruction.
Starting Friday, March 13, information services will be installing a new piece of software on University-owned laptops. This software is called Cisco Umbrella Roaming client, a light-weight client which protects internet browsing and filters malicious content from being accessible on your laptop.
All equipment currently connected to the University’s network is already being protected with Cisco Umbrella and we want to extend that protection to University-owned laptops when they are being used remotely.
If you have any questions or concerns, please contact the UP Help Desk at email@example.com or x7000.
The academic technology services and innovation team is looking for faculty members to participate in a pilot project of Poll Everywhere, which enables digital polling and student-response gathering using laptops or other electronic devices that they already have with them, rather than requiring additional devices such as clickers. Faculty can create questions in a number of formats to collect various kinds of information, from attendance taking to status checks on students’ grasp of lecture content. Polls created with the program can be easily integrated into media you already use on a daily basis.
For more details on the pilot project or to request an account, please see the Poll Everywhere Pilot page. Training is available if desired and can be scheduled using the training request form on the ATSI homepage on PilotsUP.
For additional questions and information, or to share your own ideas on how we can utilize Poll Everywhere, please contact ATSI at firstname.lastname@example.org.
Information services will be updating computer lab and classroom builds for summer and fall 2020 during March. If you need new or updated software for classrooms and computer labs for summer or fall term please use this link to fill out the online survey. You can also copy and paste this URL (https://uportland.qualtrics.com/jfe/form/SV_5sAK57IvV3S4nvn) into your browser to fill out the survey.
The software build and deployment process requires significant lead time; therefore, information services must receive your submitted software requests no later than Friday, February 28 if you want the software to appear on the computer classroom/lab software build for the Summer and/or Fall 2020 semesters.
Please contact the help desk with any questions at email@example.com or x7000, M-F 7:30 a.m. – 5 p.mm.