As the holy season of Ramadan approaches, please be mindful that members of our community will be observing this time of fasting and reflection. On UP’s inclusion site you can find resources to assist us each as we integrate support into our classes and services, as well as tips for students who are navigating exams […]
Accessible Education Services
TLC Teaching Tip: Universal Design for Learning
The COVID-19 pandemic has changed the way we teach and learn. Your experience may be similar to those faculty who have told me they recently implemented Universal Design for Learning (UDL) principles to develop new teaching strategies that otherwise would not have been implemented had it not been for the remote-learning model caused by the pandemic. […]
Auto-Generated Captions Enabled on UP MediaSpace
Machine (auto-generated) captions have been enabled on any new videos uploaded to UP MediaSpace, according to Ben Kahn, academic technology services & innovation. Captions can be toggled on or off by viewers with the CC button on the video player. A video owner can edit or remove the auto-captions by navigating to Actions->Edit->Captions on their […]
TLC From The TLC: Accessible Education Services Resources
Does it seem like you have more students in your classes who have an Accessible Education Services (AES) accommodation plan? Your intuition is correct, and it’s not just you, according to AES manager Melanie Gangle. Accessible Education Services is experiencing slow but steady growth, and is currently serving over 350 students with disabilities. This equals […]
New Access Counselor: Susan Ayres
Susan Ayres has been promoted to the role of access counselor in Accessible Education Services (AES), within the Shepard Academic Resource Center. Ayres most recently served as AES Accommodation Coordinator and AES Program Assistant. In previous roles, Ayres has served as administrative assistant at All Saints Parish, staffing coordinator for Staffing Partners, vocational consultant supporting […]
New Face in the Shepard Academic Resource Center: Ryan Henley
Ryan Henley has been hired by Accessible Education Services as testing and accommodation coordinator, within the Shepard Academic Resource Center. You might know Henley from his previous position at the University where he served as administrative assistant to the associate dean for students, College of Arts and Sciences. Henley previously served as administrative assistant for […]
TLC From The TLC: Growth Mindset & Universal Design
Did you know that the majority of students with accessible education services (AES) accommodations have either a learning disability (LD), or attention deficit/hyperactivity disorder (ADHD), or both LD and ADHD? These two articles discuss the benefits of utilizing a growth mindset approach when teaching students who experience ADHD and LD. The surprise? These same growth […]
Service Dogs On Campus: What You Need to Know
You may have noticed more service dogs being used by people with disabilities in stores, in airports, at neighborhood meetings, and even on campus. Are you curious about what differentiates a service dog from a pet? Take a quick break and watch this enjoyable 4-minute video, which explains the myriad tasks performed by a service […]
TLC from the TLC: Helping Students Utilize Services
Do you wonder why some students eligible for accommodations through accessible education services (AES) do not actually use their accommodations? According to Melanie Gangle, accessible education services, in a recent qualitative study, students identified six key reasons: (1) Desire for self-sufficiency, (2) Desire to avoid negative social reactions, (3) Insufficient knowledge about their accommodations, (4) Quality and […]
Oct. 6 UP Crossroads Guest: Melanie Gangle
UP Crossroads, a new speaker series that explores the intersection of teaching and technology, continues on Thursday, October 6 with guest Melanie Gangle, program manager for accessible education services. Gangle will spark a conversation about “Accessibility and Teaching Frameworks for Inclusion.” The event takes place at 3 p.m. in the Parberry Room on the second […]









