Sheila Smith

QuickTime Removal from UP Windows PCs Starting September 15

September 9, 2016

smith-copy Apple announced earlier this year that they would no longer support QuickTime for Windows PCs, according to Sheila Smith, information services. To prevent any potential security vulnerabilities associated with outdated QuickTime software, technical services is taking steps to automatically remove QuickTime from all UP managed Windows PCs. Automated removal will begin the evening of Thursday September 15. QuickTime for Mac will not be affected.

Those who have been relying on QuickTime software for video playback are asked to use the VLC Media Player instead. VLC should already be installed, accessible from Start > All Programs > Multimedia > VLC Media Player. Also, remember that videos can be uploaded and stored in MediaSpace (media.up.edu) for playback in courses or in the classroom. MediaSpace video can be streamed to any connected computer or mobile device.

For questions or concerns contact the Help Desk at help@up.edu or x7000.

Time To Order Fall 2015 Software

March 30, 2015

Information services will begin creating computer classroom and lab software builds for the 2015 fall semester in April, and must receive software requests no later than Friday, April 3 in order to be included. Computer classroom and lab software builds start from a blank slate, so any software that was available in the previous term will not be available for the following term unless it is specifically requested. To request software for a classroom or lab, go to this link and complete the form.

For more information contact Sheila Smith, technical services, at 7658 or smithsv@up.edu.

2015 Computer Lab and Classroom Builds Starting Now

November 17, 2014

It is time again for information services to begin creating computer lab and classroom builds for the 2015 spring and summer terms. Faculty are reminded that software which has been installed on computers for fall 2014 will not remain installed for spring or summer unless specifically requested. Exceptions to this include Microsoft Office, internet browsers, and anti-virus protection.

Please be aware that the build and deployment process is extremely labor intensive, and information services must have faculty members’ requests submitted no later than Wednesday, November 26. Submissions can be made at this link: http://tinyurl.com/n3as6nt. As always, IS staff look forward to working with faculty members to help them reach their technology goals.

For more information contact Sheila Smith at smithsv@up.edu, or Eliot Sluyter at sluyter@up.edu.

Time To Order Fall 2014 Software

March 31, 2014

Information services will begin creating the computer classroom and lab software builds for the 2014 fall semester in April. A software build is applied to all computers in the requested location and contains a set of applications that the students require access to in order to complete their coursework. The computer classroom and lab software builds start from a blank slate, which means that any software that was available in the previous term will not be available for the following term unless it is specifically requested. Exceptions to this are software installed commonly everywhere, including Microsoft Office (Excel, Word, PowerPoint, etc.), Internet Explorer, Mozilla Firefox, and Symantec anti-virus protection. For the Mac, Office, Safari, Firefox, and iLife are included by default.

To request software in a classroom or lab, please go to http://tinyurl.com/l5x5py3 and complete the web-based form. If you are interested in purchasing new software for your department to to http://tinyurl.com/mk9udn7 for instructions. If you are interested in requesting software for other locations that are not labs or classrooms, please contact the help desk at help@up.edu or call 7000.

Please note: Funding for new software is the responsibility of the requesting department.

The software build and deployment process is extremely labor intensive, and information services must receive software requests no later than Friday, April 4 to be included in the the computer classroom/lab software build for the Fall 2014 semester. For more information contact Sheila Smith, academic technology services, at 7658 or smithsv@up.edu.