In this brief IGNITE-funded video, Jeff Kerssen-Griep, communication studies, offers portable suggestions for creating a classroom where all feel welcome and valued. As a special bonus, embedded within this video is a link to another one in which he explores the notion of “facework” in interpersonal communication with students and colleagues.
Jeff Kerssen-Griep
TLC Tool of the Week: Facework
As midterms and projects and other major student products are well underway, professors may feel a tension between maintaining positive, upbeat interactions with students and the need to provide them with honest feedback on their performance. In this brief video featuring Jeff Kerssen-Griep, communication studies, faculty can learn three specific strategies for communicating accurate, constructive feedback to students, even when the news isn’t what they were hoping for. It takes the duration of a cup of coffee to view the video, and faculty can enjoy that coffee compliments of the Teaching and Learning Collaborative and the associate provost.