Following the guidance and direction of government and university officials, the Portland Pilots ticket office will be closed for the foreseeable future. We will still be available to assist you via phone and email. Please also check www.portlandpilots.com for the most up to date information. Mail will still be picked up and processed, although not on a daily basis during this time. Any previously scheduled ticket payment plans will continue to be run. We thank you for your patience and understanding during this time. Please see the options below to contact the Pilots ticket office:
- By E-mail: The fastest way to be in contact with the ticket office is by emailing your individual ticket representative or to firstname.lastname@example.org. Fans are highly encouraged to email your reps first as we will be monitoring our e-mail throughout the day to ensure a quick response. Our staff directory can be found below to access the direct email addresses for our entire staff.
- By Phone: The ticket office main line is 503-943- GoUP (4687). Our team will be working remotely during this time and will make all efforts to return voicemails as soon as possible during normal business hours of 9 am-5 pm. If you would like to reach out to a member of the sales and service staff directly, please do not hesitate to call or email during normal business hours. The initial call may go to voicemail and voicemails will be returned as soon as possible (please be advised that phone calls returned from our cell phones may be from a different area code).
Dave Taylor, Assistant Athletic Director for Tickets | (503) 943-8619 or email@example.com
Jonathon Brooks, Director of Sales and Service | (503) 943-7431 or firstname.lastname@example.org
Paolo De Guzman, Senior Sales and Service Consultant | (503) 943-8613 or email@example.com
Ticket Office Main Line | (503)-943-GoUP (4687) or firstname.lastname@example.org
- By Text: The ticket office main line, (503) 943-GoUP (4687), can also serve as a good number to send a text message. Our ticketing team will be monitoring all text messages during normal business hours and will return any messages we receive.
- In Person: The Pilots ticket office will be closed until further notice. Updates as to the re-opening of the box office will be posted on www.PortlandPilots.com.
For updates regarding University of Portland, please visit www.up.edu/coronavirus. University of Portland athletics hopes that all of our fans, both locally and globally, can remain safe and healthy. We are grateful for the support of our community and we look forward to working through these times together.