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Reminder: VPN access with MFA will become mandatory on September 4

August 14, 2023

Student typing on laptop

Beginning August 14, 2023, all employees will be required to have MFA set up on their network account. If you have not set up MFA, a prompt will appear when you log into online services like PilotsUP or Moodle. You will have two weeks to complete the registration process after the initial prompt. Those who have not completed the registration after two weeks will be locked out and forced to register prior to accessing any UP services. Instructions are available on the Information Services website and Help Desk staff are happy to answer any questions you may have (help@up.edu).

As a benefit of this added security, we will update the password expiration policy to two years.

NOTE: All podium computers are excluded from MFA prompts to ensure no interruptions to classroom activities.

We also require completion of the 2023 Cybersecurity Training module, which is available on Moodle. Those who have not completed the course are receiving monthly reminders. This short training course is mandatory for all employees to complete on an annual basis as part of our federal financial aid reporting requirements under the Gramm-Leach-Bliley Act (GLBA)

VPN authentication with multi-factor authorization (MFA) is now available for testing for all faculty and staff. VPN access with MFA will become mandatory on September 4. Employees who regularly use the VPN are encouraged to test and use this option to identify any potential issues. 

UP employees can reference this KB article for more information on VPN access with MFA. 

Contact the UP Help Desk at help@up.edu for any questions. 

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Filed Under: 2023-06-05, 2023-06-20, 2023-07-03, 2023-07-17, 2023-07-31, 2023-08-14, 2023-08-28, Issues Tagged With: Help Desk, VPN

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