We’re excited to announce that all classroom computers have been upgraded to Windows 11 in preparation for the upcoming semester. This transition brings a refreshed interface and new features designed to enhance performance and usability. However, you may notice that the look and feel differ significantly from Windows 10. (Read More)
Information Services
AV Services Labor Rates Change
Audio & Visual Services will be increasing the chargeback rate for event support outside normal business hours starting Monday, August 25. The hourly rate will increase from $25 to $30 an hour, with a minimum charge of two hours. (Read More)
Systems Maintenance (Aug. 6)
On Wednesday, August 6, Information Services will be applying patches and upgrades to several of our systems. The work will begin at 4:30 p.m. and continue to the end of the calendar day. This will intermittently affect the usability of PilotsUP, Moodle, Degree Works, Registration, Banner Admin, Self Serve Banner, Etrieve Forms, and Argos. (Read More)
Network Maintenance (Aug. 3)
Information Services will be performing network maintenance on the UP campus network on Sunday, August 3, from 12:00 p.m.-6:00 p.m. Connectivity to network services may be intermittently degraded or unavailable during this window. (Read More)
2025-2026 Cybersecurity Training is Live
This annual training program is focused on educating users on computer security best-practices and reducing cyber risk to the University. (Read More)
FileUP Retirement (May 14)
Information Services is retiring FileUP on May 14, 2025. Please see our Knowledge Base help articles for more information about options for continued remote access to files. (Read More)
Reminder: Place your Summer and Fall Software Requests!
As you continue looking ahead to the Summer and Fall terms, don’t forget to think about what software you will need in classrooms and labs for your courses. If you require more specialized software beyond the standard applications on lab and classroom machines, you will need to submit a request form. (Read More)
NETWORK MAINTENANCE (Mar. 4)
Information Services will be performing network maintenance from 6 a.m. to 8 a.m. Tuesday, March 4. During this window users may experience intermittent issues accessing the UP network. This will impact both wired and WiFi connections. (Read More)
November ZOOM and TechTalk Update
Thanksgiving is almost upon us—but first, a Zoom post!
For information on updates and new features, visit our most recent installment on Techtalk. We also invite you to view our other posts while you visit the Techtalk site, as this is where we will announce important updates on tech availability, so keep an eye out for new posts!
VPN Changing to “vpn.up.edu” (Nov. 4)
The existing VPN, “remote.up.edu,” will be retired on Monday, November 4. All VPN users are encouraged to start using the new VPN at “vpn.up.edu.” This new VPN will continue to use the Cisco Secure Client application, though the client may perform a quick update upon the first connection to vpn.up.edu.