Information Services will be performing network maintenance from 6 a.m. to 8 a.m. Tuesday, March 4. During this window users may experience intermittent issues accessing the UP network. This will impact both wired and WiFi connections. (Read More)
Information Services
November ZOOM and TechTalk Update
Thanksgiving is almost upon us—but first, a Zoom post!
For information on updates and new features, visit our most recent installment on Techtalk. We also invite you to view our other posts while you visit the Techtalk site, as this is where we will announce important updates on tech availability, so keep an eye out for new posts!
VPN Changing to “vpn.up.edu” (Nov. 4)
The existing VPN, “remote.up.edu,” will be retired on Monday, November 4. All VPN users are encouraged to start using the new VPN at “vpn.up.edu.” This new VPN will continue to use the Cisco Secure Client application, though the client may perform a quick update upon the first connection to vpn.up.edu.
Spring/Summer Software Requests (Nov. 15)
If you need additional programs for your Spring or Summer classes, you may submit your requests to Information Services via our online form through November 15. (Read More).
October Zoom Update
For information on Zoom updates and how Zoom is addressing AI, check out our October Techtalk Post!
NETWORK MAINTENANCE (Oct. 17)
Information Services will be performing network maintenance from 5 a.m. to 7 a.m. on Thursday, October 17. This will impact both wired and WiFi connections and users may experience intermittent issues accessing the internet through the campus network. UP internet resources, such as PilotsUP and the UP website will also be inaccessible intermittently during this maintenance window. (Read More).
WIFI SYSTEM MAINTENANCE (Oct. 14)
Information Services will be performing WiFi system maintenance from 6 a.m. to 8 a.m. on Monday, October 14. During this window users may experience intermittent authentication issues with campus WiFi networks (UPStaff, UPStudent, UPGuest, UPIoT) and wired network connections in campus dorms. (Read More).
September 2024 Zoom Update
We hope that this message finds you well as we have settled into the Fall term. You can now head on over to the Techtalk blog for your monthly installment of Zoom new features and update information. As always, thank you for reading and helping us keep applications up to date!
IS Network Maintenance (Sept. 3)
Information Services will be performing software upgrades on our security appliances that control authentication to campus WiFi networks, wired Dorm Ethernet, and VPN services from 4:00 a.m. to 7:30 a.m. on Tuesday, September 3. During this window users may experience short term authentication issues that should resolve within 5-10 minutes. (Read More).
Moodle Upgrade (Aug. 8)
A Moodle upgrade is scheduled for August 8. Moodle will be unavailable from Thursday, August 8, through Monday, August 12. This upgrade will see an updated user interface and some major improvements in several key features. (Read More).