Welcome back and we hope that you all had a great break! Now is a great time to take a moment to make sure you have run the most recent Zoom updates. It is important to check this even if you primarily utilize Zoom from the web- as Zoom accesses the on-device client in order to operate your camera, mic, and meeting controls, making it important to have the most recent version to ensure access to the most recent features and security settings. More information on how to update your client can be found via Zoom’s support site: Update your Zoom Client. Note, if you do not have the Zoom client pinned to your computer desktop or dock, you may need to follow these directions to locate the program on your computer. Don’t want to have to remember to make the updates yourself? You can now enable auto-update.
Recordings: New Functionality is here!
As you likely know, all recordings made in the Zoom cloud are backed up into Kaltura MediaSpace so that you can continue to access them after they expire at the end of the 14 day period in Zoom. One of the biggest complaints which we have had from customers however, is the fact that their Alternative Hosts and Co-Hosts cannot access these recordings from their library as well, since often the person who books the meeting is not the person who will need to work with the video later. Kaltura has heard this feedback and enabled the ability for anyone assigned to these roles to also receive the recordings in their library. Simply make sure that your alternative or co-host has activated their account (if they have not, have them click on the MediaSpace icon in MyApps and then click into their media library- this will complete the connection), so that those recordings to be properly indexed after the meeting. If you do notice a recording missing later, you can contact the Help Desk and we can open a ticket with the appropriate teams to help get that video into the correct account.
Questions? Contact us at help@up.edu!
