January 2023 Zoom Update

Welcome back to campus everyone, the Spring term is about to start!

This means that now is a great time to make sure that your Zoom client is up to date so that you have the most recent features and security patches available, so that you have the best possible performance through finals week. You will want to be sure to take the time to check this even if you primarily utilize Zoom from the web- as Zoom accesses the on-device client in order to operate your camera, mic, and meeting controls, making it important to have the most recent version to ensure access to the most recent features and security settings.

More information on how to update your client can be found via Zoom’s support site:  Update your Zoom Client. Note, if you do not have the Zoom client pinned to your computer desktop or dock, you may need to follow these directions to locate the program on your computer. Don’t want to have to remember to make the updates yourself? You can now enable auto-update.

Important Notes for 2023: Support for Chrome OS Legacy App

At the start of February of 2023, Zoom will complete it’s process of retiring their Legacy Chrome OS app. If you are currently using this app on your Chromebook, and move to their newer Zoom Progressive Web app in order to prevent an interruption of service. You will need to uninstall it (directions on how to uninstall an app on your Chromebook) and then visit pwa.zoom.us/wc/home and click the Install icon on the Chrome Browser address bar.

Questions? Contact help@up.edu.

Dawn Lloyd

Dawn Lloyd is currently the Customer Support Manager at the University of Portland. She was a student of the University- graduating in 2008 with a BA in Music- and has worked on campus in a number of roles.