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December Zoom Update

As we bring the Fall term to a close, it is again time to ensure that your Zoom client is up to date! You will want to be sure to take the time to check for updates to the Zoom client even if you primarily utilize Zoom from the web- as Zoom accesses the on-device client in order to operate your camera, mic, and meeting controls, making it important to have the most recent version to ensure access to the most recent features and security settings.

More information on how to update your client can be found via Zoom’s support site:  Update your Zoom Client. Note, if you do not have the Zoom client pinned to your computer desktop or dock, you may need to follow these directions to locate the program on your computer.

New for December

Auto Updates

What’s even better than a freshly updated Zoom client? One that updates itself! With the most recent version release, Zoom added the ability to set your desktop client to update itself. Set it and forget it! After installing the most recent update using the directions above, you will be prompted to select auto-update settings for frequency of updates.

Clicked past the prompt or want to change your selections later? Zoom’s support article on the Automatic Update Feature will walk you through how to change your settings.

Coming December 15th: Two-Way Chat for the Waiting Room

Have you ever wished that you could ask if your presenter is ready before you let them into the room, rather than just giving them a 1-minute warning? Soon, you will be able to ask- and be answered- as Zoom has added the ability to engage in two-way chat with participants who are in your meeting’s waiting room!

Due to the fact that the activation of this feature will require ALL users on the UP platform who have not yet updated to at least version 5.8.0 to update to the newest version the next time they start or join a meeting, however, we will be waiting until after Finals Week to activate this feature on the UP account in order to minimize disruption to these important final course meetings.

For a refresher on the Waiting Room feature, including the new two-way chat, see Zoom’s support article on the Waiting Room.

Questions about Zoom? Contact ATSI.

Dawn Lloyd

Dawn Lloyd is currently the Customer Support Manager at the University of Portland. She was a student of the University- graduating in 2008 with a BA in Music- and has worked on campus in a number of roles.

2 Comments

  1. Hi,

    I have a new computer and haven’t used the UP zoom in over a year. I need to install the updated UP zoom. Please send me instructions how to do this.

    Thanks, Dave Olszyk

    • Hi Dave. All the information you need can be found in the links in the article above for how to locate and update the program. If you run into errors however, please email help@up.edu for further assistance.

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