2016 marks the first time the Clark Library Satisfaction Survey included several questions about satisfaction with services in the Digital Lab; the 2011 survey had one question about its predecessor, the Multimedia Lab.
Among service users, highest ratings went to “using the Audio Production Studio” and “using the Image Production Studio.” The Digital Lab web site has more information about these and other Lab services.
The percentages presented below exclude respondents who had not yet used or were not aware of those services; the bar charts represent the full range of responses.
Compare responses to this question:
Faculty | Staff | Undergraduates
[su_table]
| Very + Somewhat Satisfied | Not Satisfied + Somewhat Dissatisfied | Select Thumbnail to View Chart | |
| Using Audio Production Studio | 85.7% | 14.3% |  |
| Using Image Production Studio | 83.3% | 16.7% |  |
| Video & photo capture equipment checkout | 81.9% | 9.1% |  |
| Helpfulness and approachability of Digital Lab staff and students | 78.6% | 7.1% |  |
| Workshop content | 70.0% | 10.0% |  |
| Audio capture equipment checkout | 66.7% | 22.2% |  |
| 3D Printer | 66.7% | 33.3% |  |
| Poster Printing | 66.7% | 0.0% |  |
| Using Digital Lab Mac computers | 63.3% | 13.4% |  |
| Workshop availability | 61.6% | 23.1% |  |
[/su_table]