Important Information from Student Accounts

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The Office of Student Accounts is looking forward to the Fall 2021 semester!

Now that the summer semester is in full swing, we look forward to welcoming our students for the fall semester at the end of August. The first fall invoice will be emailed to your student’s up.edu email account on July 1, 2021. Fall tuition will be due on August 2, 2021.

A few housekeeping items need to be completed before the tuition due date. Students must complete their financial aid requirements by the priority deadline of July 9, 2021. These requirements include but are not limited to:

On August 2, 2021 students will need to pay any outstanding fall semester balances not covered by financial aid. Students can use a one-time payment to pay the outstanding balance or establish a monthly payment plan using the instructions below. Please be aware that federal financial aid will not disburse to student accounts until 10 days before the first day of class.

Health Insurance Requirements and Waiver

Students who currently have health insurance may waive the University of Portland health insurance beginning July 15, 2021.  You can find more information about the waiver on the Student Accounts website. The requirements for waiving the insurance can be found on the Health and Counseling Center’s website.

We strongly encourage students not to wait until the last minute to complete the health insurance waiver in case additional information is required by the Health Center to have the waiver approved. The deadline is August 27, 2021 and no extensions are allowed. Once the waiver is completed a confirmation will be provided to let the student know if the waiver is approved or denied. If the waiver is approved, it can take up to 48 hours for it to be posted to the student account. Students will be able to see the approved waiver posted under payments on Banner Self-Serve. Please note the charge itself is not removed, but the waiver is posted under payments.

We encourage students to always check their Banner Self-Serve account for any changes to their balance due.

Parent Proxy

In order for our office and other offices across campus to discuss detailed information about student information such as account balances, health insurance waivers, financial aid requirements and any other items, we need Parent Proxy to be completed.  Learn more about Parent Proxy – please note your student must initiate the set-up process.

Online Payments

The Office of Student Accounts is excited to share that the Tuition Management System (TMS) payment plan is fully integrated to the Nelnet Enterprise System. Nelnet is a third-party the University has selected to provide students and their families the opportunity to utilize monthly payment plans and e-payments. Nelnet has added features that have enhanced enrolling in our monthly payment plans and making one-time payments. There are two ways students can access the new processes:

1. Students can start by logging onto PilotsUP

  • Navigate to the Banner Self-Serve
  • Select Student Account Tab
  • Choose Account Summary (to look up the account balance)
  • Click the Pay Now button

2. Students can also begin by visiting the landing page

Students may authorize others to access their agreement and make payments on their behalf. The student will need to set the authorized user up before they can establish an account via mycollegepaymentplan.com/uportland in order to set-up a payment plan or make a one-time payment. Please note that an Authorized Payer for the Nelnet Enterprise System is different than the Parent Proxy Access required by FERPA regarding sharing information with anyone other than the student.  

Monthly Payment Plans

The structure of our monthly payment plans will also have a new look. It will be important to pay close attention to the enrollment dates for the plans: 

Fall Payment Plans: Opens on June 1 (5-4-3-month plans) *$48 Enrollment Fee

  • Last day to enroll in a 5-month plan is July 13
    • Payment period: July 15 – November 15
  • Last day to enroll in a 4-month plan is August 12
    • Payment period: August 15 – November 15
  • Last day to enroll in a 3-month plan is September 13
    • Payment period: September 15 – November 15

Spring Payment Plans: Opens on October 1 *$48 Enrollment Fee

  • Last day to enroll in a 5-month plan is December 12
    • Payment period: December 15 – April 15
  • Last day to enroll in a 4-month plan is January 13
    • Payment period: January 15 – April 15
  • Last day to enroll in a 3-month plan is February 11
    • Payment period: February 15 – April 15