As with the 2011 survey, satisfaction with library services continues to be high among off-campus graduate students.
The percentages presented below exclude respondents who had not yet used or were not aware of those services; the number of respondents who reported using a service is represented by “(n = x)” below each item. the bar charts present the full range of responses.
Compare responses to this question:
Faculty | Staff | On-Campus Graduates | Undergraduates
[su_table]
| Very + Somewhat Satisfied | Not Satisfied + Somewhat Dissatisfied | Select Thumbnail to View Chart | |
| Online access from outside the library to services and resources n = 15 |
100.0% | 0.0% |  |
| Helpfulness and approachability of library staff n = 15 |
100.0% | 0.0% |  |
| Expertise of library staff n = 15 |
100.0% | 0.0% |  |
| Interlibrary loan (UP ILLiad, obtaining articles/books not held by UP or Summit) n = 12 |
100.0% | 0.0% |  |
| OR and WA students only: Summit borrowing (obtaining books/DVDs held by other academic libraries in WA, OR, and ID) n = 9 |
100.0% | 0.0% |  |
| Helpfulness and approachability of library student workers n = 9 |
88.9% | 11.1% |  |
[/su_table]