Staff who use library services give highest ratings to the helpfulness and approachability of library staff, to Summit borrowing, to online access to library services and resources, and to interlibrary loan.
Compare responses to this question:
Faculty | Undergraduates | Off-Campus Graduates | On-Campus Graduates
[su_table]
| Very + Somewhat Satisfied | Neutral | Percentage of all respondents who don’t use this service |
|
|
Expertise of library staff
|
100.0% | 0.0% | 17.6% |
|
Helpfulness and approachability of library staff
|
93.8% | 6.3% | 5.9% |
|
Interlibrary loan (UP ILLiad,
|
93.8% | 6.3% | 5.9% |
|
On-campus access
|
93.8% | 6.3% | 5.9% |
|
Summit borrowing (obtaining books/DVDs
|
93.8% | 6.3% | 5.9% |
|
Off-campus access to library services and resources
|
92.3% | 7.7% | 5.9% |
| Process of placing course materials on reserves |
85.7% | 14.3% | 58.8% |
[/su_table]