By Shannon Graham You would think that after two years of experience answering phones in Career Services I would not freak out a little bit every time the phone rings, but I do. I think the moment of anxiety I have has a lot to do with the fact that the only time I talk on the phone is at my job. The rest of the time I text or email, and to me that is a lot easier. … [Read more...] about When the Phone Rings: Speaking Professionally