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April Zoom Update

With a new month, comes new Zoom updates! While Zoom has not released any key features for end users this month, they have continued to release regular bug fixes to address issues with functionality and user experience. If you have not already done so this month, be sure to check for updates- even if you primarily utilize Zoom from the web. This is because Zoom accesses the on-device client in order to operate your camera, mic, and meeting controls, making it important to have the most recent version to prevent any in-meeting issues.

More information on how to update your client can be found via Zoom’s support site:  Update your Zoom Client. Note, if you do not have the Zoom client pinned to your computer desktop or dock, you may need to follow these directions to locate the program on your computer.

If you are on Mac. . .

Mac users will also want to look ahead to the month of May- starting at the beginning of May 2021 Zoom and Microsoft will be moving ahead with the deactivation of the legacy Zoom plugin for Outlook in favor of the newer Microsoft add-in. Before May, you will want to ensure that you are on the add-in rather than the older plugin to ensure that you are not interrupted in your ability to schedule and start Zoom meetings from Outlook.

Note: PC users do NOT need to take any action at this time- there will not be any changes to the Outlook Zoom integrations on the Windows platform.

Mac users can check if they are on the legacy plugin by following these steps:

  1. Quit Microsoft Outlook
  2. Open the Finder 
  3. Click the Applications folder
  4. Check for a folder called ZoomOutlookPlugin 
  5. If you find a folder by this name, open it and run the Uninstall application, following the prompts to remove the plugin from your system.

After removing the legacy plugin, the updated add-in can be added via the following process:

  1. Open Microsoft Outlook
  2. Click the Home tab
  3. Click Get Add-ins
  4. Search for Zoom and Add
  5. Quit and restart Outlook to ensure the add-in is fully installed

For more information on why Microsoft is making this change for Mac users, check out the Microsoft support article.

Questions about Zoom? Contact ATSI.

Dawn Lloyd

Dawn Lloyd is currently the Customer Support Manager at the University of Portland. She was a student of the University- graduating in 2008 with a BA in Music- and has worked on campus in a number of roles.

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