OTM Career Descriptions

Our alumni work in numerous roles across many industries. Some companies that employ our alumni include: Amazon, Adidas, Nike, Intel  , Apple , Facebook, Google, Microsoft, KMPG, Visa, Warner Brothers Games, Daimler, Blount, LinkedIn, Fisher Investments, Frito Lay, Booz Allen Hamilton, U.S. Bank, Columbia Sportswear, Pacific Sea Foods, Starbucks, Qualcomm, PACCAR, Providence Health, Acumed, Blount, Kaiser Permanente.

OTM, being an inter-disciplinary major, involving the disciplines of operations management, information management, and data sciences/analytics opens job opportunities in these three areas.

Salary range: Average annual starting salary for graduates with undergraduate degrees similar to OTM (MIS, Management sciences and quantitative methods) is between $58,000 and $60,000 (NACE data, 2017).

Operations

  • Operations analyst: analyzes operations, identifies problems, uses operations management tools and techniques to research, solve, and recommend solutions.
  • Supply chain analyst: uses analytical and quantitative methods to understand, predict, and enhance supply chain processes and performance. Identifies problems, assembles data, applies models and methods to analyze performance and develops and communicates recommendations.
  • Procurement analyst: Contributes to supply chain processes; main role is to be a liaison between their employers and vendors, by negotiating contracts and presenting decision-making criteria to decision makers to help enable efficient procurement of goods and services.
  • Buyer: They analyze demand and the current market, negotiate and make deals with vendors, make or contribute to buying decisions based on their market research and ultimately help choose what products end up on the shelves of a store.
  • Supply chain Planner: By considering the entirety of supply chain, planners are responsible for long term and short term planning. Through forecasting and planning, they are responsible for driving supply chain efficiencies, managing risks, promoting safety, and help decision-making.
  • Warehouse manager: Maintains receiving, warehousing, and distribution operations by planning, coordinating, and enforcing program, operational, and personnel policies and procedures. They are also responsible for managing warehouse staff.
  • Business Analyst: determines operational objectives by studying business functions, gathering information, and evaluating output requirements and formats, and works to improve operational efficiencies.
  • Inventory analyst: they are responsible for managing product inventory and day-to-day inventory operations. Using inventory management theory and practice, they are responsible for managing non-stationary demand, perpetual inventory systems and inventory accuracy, physical and cycle counting programs, overstocks, and shortages.
  • Project manager: they are responsible for a specific project or projects within a company. Their job is to plan, budget, oversee and document all aspects of the project they are working on. Using Project management principles and frameworks, they efficiently address project risk and ensure that projects are delivered successfully.
  • Brand development and management: They are responsible for all aspects of creating and managing brands; overseeing operations to ensure that customers receive the right message regarding brands.
  • Product owner: Using insights from customers, they are responsible for coming up with a product vision and product features that will lead to successful products in the market.
  • Operations manager: They plan, direct, or coordinate the operations of organizations by formulating policies, managing daily operations, and planning the use of materials and resources. They analyze and improve organizational process and work to improve quality, productivity and efficiency.
  • Operations and logistics manager: They specialize in overseeing warehouse, inventory control, material handling, customer services, transportation and planning workers. They control the flow of incoming materials and outgoing products to ensure customers receive products on time.
  • Quality engineer: Responsible for setting up quality standards and collecting and analyzing data to ensure that company’s processes are meeting the stipulated standards.
  • Demand planner: Use internal and external data, models, and analysis to effectively estimate/forecast future product demand.
  • Transportation supply chain leader: negotiate contracts and rates with shipping lines, freight forwarders, customs house brokers, warehouse managers and related 3rd party logical service providers. Oversee import and export compliance procedures.
  • Business process specialist: Researches, analyzes, and recommends improvements to an organization’s business processes to improve overall organizations performance.
  • Manufacturing performance manager: Coordinates the work of employees and machinery in the production process, ensuring that all employees and departments meet the productivity and efficiency standards of the organization.
  • Logistics Coordinator: They work in transportation and/or warehousing, process orders and overseas cycle of order fulfillment, and are responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and warehouse system efficiently.
  • Director: Leads a large group of employees, creates operations plans, overviews a portfolio of projects, interviews and hires key positions in projects, and works with customers meet their requirements.

Information systems

  • Business Systems analyst: Determines business requirements by studying business processes, gathering information, evaluating output requirements and formats, and modeling requirements. Improves systems by studying current practices, designing modifications, and help creating new systems.
  • E-commerce analyst: Analyzes online retail sales data by generating online sales reports and analyzing trends in customer purchases and evaluating changes in the online retail market.
  • CRM analyst: Manage and analyze the data that companies collect about customers, including sales records, purchasing history, type of purchases, service history, complaints, and exposure and response to marketing campaigns and channel preferences. Use such data and CRM systems to improve ways to serve customers.
  • Software implementation consultant: provide software consultancy primarily to customers during an implementation phase of an information systems project.
  • • System administrator (e.g., Salesforce administrator): Install, upgrade, and monitor various aspects of an information system. Maintain systems such as operating systems, business applications, security tools, web-servers, email, PCs, and area networking.
  • IT Audit and Advisory specialist: The role mainly involves reviewing and improving aspects of a company’s IT infrastructure – data systems, computer networks and security solutions – and identifying risks and advising on appropriate controls to put in place.
  • Technical recruiter: the role is responsible for all aspects of the sourcing and hiring of IT professionals to fill technical positions.
  • IT support specialist: They help with maintenance of all computer systems and hardware and help with user requests in a timely manner.
  • Cloud systems engineer/cloud architect: IT professionals responsible for the management of a company’s cloud computing environment, including cloud application design, cloud approval plans, and systems required to manage cloud storage.
  • Site reliability engineer: responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of internal container software platform.
  • Software engineer: They apply information systems development principles for the design, development, and testing of software applications for computers.
  • IT internal control specialist: They specialize in streamlining and improving organizational work processes, IT systems, and implementing methods to minimize risks, oversee processes for incidents reports, maintaining records for work processes and provide technical guidance to personnel.
  • BI SQL Technical administrator: They design, develop, and maintain business intelligence solutions, and are proficient in the technical administration of BI systems.
  • Technical Architect: They are responsible for designing the overall structure of enterprise applications or systems needed to fulfill the informational needs of a company and responsible for working with teams to implement such systems to efficiently streamline operations.
  • Lead developer: responsible for application development and oversees work being done by any other software engineers working on the project.
  • VP of Information systems: responsible for planning and executing the information systems strategy for the organization, as well as for the implementation and maintenance of current/new systems.
  • Solutions architect: Responsible for solution-level decisions and analysis of their impact on the overall business goals and outcomes.

Data/Analytics

  • Data/Analytics/Business intelligence analyst: Responsible for providing the necessary information to assist organizational development at operational, tactical, and strategic levels. The information is usually provided in the form of reports, visualizations, and dashboards. Analysts are also proficient in combining data from different sources and evaluate data for fitness of use and for statistical modeling.
  • Data engineer: The role involves developing programs, tests, and maintenance of processes and systems, such as databases and large scale data processing systems, for engineering data for further use by analysts. They plan, design, and implement ways to improve data reliability, efficiency and quality.
  • Marketing/retail/sales/customer operations analyst: They are responsible for measuring marketing performance, managing retail and sales data, as well as assisting with client support services. They use this information to improve and implement new marketing operational processes.
  • Marketing research analyst: They preform research and gather data to help a company market its products or services. They focus on customer demographics, preferences, needs, and buying habits to provide insights into the customer behavior.
  • Information and Governance lead: The role is responsible for creating and enforcing a set of rules and governance policies regarding data usage in executing company’s operations. Communicates these policies as well as planning, monitoring, and appraising data policies and expectations to their internal members as well as external stakeholders.
  • Senior manager (digital analytics): The role is responsible for designing, deploying, and enhancing a suite of critical analytic reports and queries to support the analytics strategy for the company.