Self-serve is a system accessed through your UP portal that you will utilize often, and grow to love (hopefully, or maybe grow to strongly dislike…we’ll see 😉). But in all seriousness, self-serve is a life saver! It has just about everything you need in order to navigate registration, financial aid, final grades, and so much more. This post will take you through how to use self-serve, what you can find on it, and tips and tricks for efficient navigation.
Below is a picture of the home page on your portal. You can find many useful programs here, such as your UP email box, Moodle, and DegreeWorks. Self-serve is located on the top row, third from the left.
Once you click on the self-serve link, it will take you to a page that looks like this. Type in your portal username (without the @up.edu!) and password where prompted.
With the correct login information, you will then be brought to a page that looks like this. Here you’ll find various tabs, including student, proxy access, and personal information (shown below). It is important to keep all self-serve information up-to-date, as this is what is being utilized when sending out important information via email, phone, or paper mail.
Below is the “student” tab of self-serve. Here is where you can register, check textbook prices, request transcripts, and, eventually, apply to graduate 😊
This is the “financial aid” tab of self-serve, where you will be able to view your financial aid award for the current year, contact the financial aid office if needed, and find general financial aid information. This is one of my favorite features of self-serve – the different tabs (and tabs within the tabs!) make it super accessible and quick to find whatever you need to, whenever you need to.
This is a unique tab on self-serve that will only appear if you are a University of Portland employee. This, personally, is my favorite tab as a student worker because it is so easy to access everything that is necessary. I have had numerous jobs prior to working at UP, and it was never this easy to find everything that an employee may need in one section, all together. Here you can access your time sheet (where you also essentially clock in and out), your tax forms, sick pay time, and much more.
Here is the “student accounts” tab. I can’t personally say I’ve utilized this one very much, but I know it is helpful to view holds and to make student payments! You’ll want to make sure that you check your holds every once in a while, as these can keep you from registering and being able to view your final grades.
Below is the last tab, “proxy access”. This is essentially where you can give access to other people (i.e. your parents) to view information in your self-serve.