Health & Counseling Center
Schedule an Appointment: 503.943.7134
The Health and Counseling Center is located in Orrico Hall, Top Floor.
Open Monday-Friday, 8:30 a.m. to 4:30 p.m. Closed from 12:00-1:00 p.m.
Questions? hcc@up.edu
Emergencies:
- Medical emergency on campus: 503.943.4444
- Medical emergency off campus: 911
- Mental health emergency: 503.943.7134 (press 3 if after hours)
- National Suicide Prevention Lifeline: 800.273.8255
- The Trevor Project (LGBTQ Hotline): 866.488.7386
- Trans Lifeline: 877.565.8860
Confidential Resources:
- Multnomah County Crisis Line: 503.988.4888
- Call to Safety: 503.235.5333
- Campus Ministry: 503.943.7131
Non-Confidential Resources:
- Title IX
- Public Safety: 503.943.4444 (for emergencies), text 971.563.4341 (for non-emergencies)
- 911 to reach Portland Police and Fire Department
After-Hours Health Care:
- Nurse Advice Line- General advice about health-related concerns from a Registered Nurse. Call 503.574.9606.
- ProtoCall- Allows students to speak with a counselor and get confidential support. To speak with a counselor, call the Health and Counseling Center at (503) 943-7134, and select Option 3. When to call ProtoCall:
- To talk about a situation (ie, what to do if a friend is leaving concerning messages on social media.)
- To get confidential support (ie, grief about a recent break up, death of a family member, fight with a friend)
- To access crisis support (ie, sexual assault, thinking about suicide or self injury)
- Providence Express Care Virtual- You can live video chat with a Licensed Nurse Practitioner who is able to provide treatment recommendations and prescribe medications. These visits are free to students and are available from 8:00 am to midnight, 7 days a week. To access this service, log onto the Providence Express Care Virtual portal on your computer, phone, or tablet by following the instructions below:
- Computer:
- Go to https://virtual.providence.org/ and sign-up for a new account or login to your existing account.
- Follow the prompts to complete your profile.
- When asked about health insurance, select “Skip this step/My plan isn’t listed” because the University is covering the cost in full.
- IMPORTANT: Enter “UPVIRTUAL” in the Service Key field to ensure that UP covers the cost of your visit.
- Once your profile is created, test your computer by clicking “Test My Computer”.
- To begin your visit, select a provider that has a green “Start Visit” under their profile and follow the prompts regarding your concern/reason for the call.
- Make sure you have your Student ID ready to show the provider.
- For the Insurance section, select “My plan isn’t listed” since UP is covering the cost and your insurance will not be billed.
- Phone:
- Download the Providence Express Care Virtual app on your phone.
- Select “Sign-up” for a new account or “Log in” to access your existing account.
- Follow the prompts to complete your profile.
- IMPORTANT: Under “Optional Information”, enter UPVIRTUAL in the Service Key field to ensure that UP covers the cost of your visit.
- Choose “No health plan needed” for your insurance.
- To begin your visit, select a provider that is online, click “Wait for Visit”, and follow the prompts regarding your concern/reason for the call.
If you have trouble or questions, call (855) 360-5472 to contact the Providence Express Care Virtual team or click on the following PDF for step-by-step instructions: Providence Express Care Virtual PDF
- Computer:
Community Resources:
General Resources
Interpersonal Violence Resources
Sexual Health
Sexually Transmitted Infection Testing:
- The Health & Counseling Center follows the CDC guidelines for STD testing:
- All adults and adolescents from ages 13 to 64 should be tested at least once for HIV.
- Annual chlamydia screening of all sexually active women younger than 25 years, as well as older women with risk factors such as new or multiple sex partners, or a sex partner who has a sexually transmitted infection
- Annual gonorrhea screening for all sexually active women younger than 25 years, as well as older women with risk factors such as new or multiple sex partners, or a sex partner who has a sexually transmitted infection.
- Screening at least once a year for syphilis, chlamydia, and gonorrhea for all sexually active gay, bisexual, and other men who have sex with men (MSM). MSM who have multiple or anonymous partners should be screened more frequently for STDs (e.g., at 3-to-6 month intervals).
- Sexually active gay and bisexual men may benefit from more frequent HIV testing (e.g., every 3 to 6 months).
- Anyone who has unsafe sex or shares injection drug equipment should get tested for HIV at least once a year.
Students under the age of 26 are eligible for free gonorrhea and chlamydia testing through a state grant. HIV, syphilis, and herpes testing can be billed to your medical insurance or can be offered as a cash-pay option for confidentiality.
Contraceptives
- The Health and Counseling Center does not prescribe contraceptives for pregnancy prevention, however, we may prescribe contraceptives to treat various hormonal syndromes. Students are encouraged to schedule an appointment to discuss their family planning options and hormonal concerns.
Pregnancy
- If you think you may be pregnant, first, know that you are not alone. The University of Portland is a supportive community with a variety of resources.
- The Health and Counseling Center offers free pregnancy tests and all services are confidential. Our team of medical professionals can help offer referrals to resources outside of campus.
- UP is committed providing resources that support students with many varying needs, including pregnancy. The University will do all it can to accommodate your needs and concerns.
Website: https://www1.up.edu/healthcenter/
Scholarships & Grants
There are many types of financial aid and scholarships offered to UP students. These include Institutional Scholarships, Institutional Grants, Federal and State Grants, and Outside Scholarships. Click on the link below to learn more about how to apply for scholarships.
- Institutional Scholarships: The University of Portland has several merit scholarships awarded to undergraduate students seeking a first bachelor’s degree based on academic ability.
- Institutional Grants: The University may award a University of Portland Grant to undergraduate students seeking a first bachelor’s degree. Funding is limited and is awarded based on financial need. Students are required to complete a FAFSA to be considered for their initial University of Portland Grant.
- Federal & State Grants: Federal and state grants are available to students who complete a FAFSA and otherwise meet the eligibility requirements for the grants. If a student is eligible to receive federal or state grants the Office of Financial Aid will include those awards on a student’s financial aid award letter.
- Outside Scholarships: Outside scholarships come from a wide variety of sources. High schools, local clubs, national organizations, foundations, and many others have private scholarships that students should always be on the look out for. Check out the University of Portland’s outside scholarship resources and tips for help finding outside scholarships.
Loans
- Direct Subsidized + Unsubsidized Loans: Direct Student Loans are loans available to undergraduate and graduate students with the US Department of Education acting as the lender.
- Direct Parent PLUS Loan: Direct Parent PLUS Loans are loans available to parents of undergraduate students. The US Department of Education serves as lender.
- Direct Graduate PLUS Loan: The Direct Graduate PLUS Loan is a non-need-based loan with the US Department of Education serving as lender.
- Nursing Loan: The Nursing Loan is a need-based loan with the University of Portland acting as the lender.
- Eagin + Doucette Loans: The Eagin and Doucette Loans are university-based loan programs with UP acting as the lender.
- Private + Alternative Loans: Private Education Loans, also known as Alternative Education Loans, help bridge the gap between the actual cost of your education and Federal loan limits.
Career Center
Call 503.943.7201, email career@up.edu, stop by the office, or log into Handshake to schedule an appointment.
The Career Center is located in Orrico Hall, Lower Level (below the Health & Counseling Center)
Office hours are Monday – Friday from 8:30 a.m. to 4:30 p.m. Open year-round.
The Career Center provides services and resources to all students and alumni. Their staff meet with students and alumni to help identify skills, interests and values as well as explore career opportunities. Learn more about what they do and how they can support you here.
- Drop-in Hours: the Career Center Staff offer 15 minute meetings during the following hours to help cover a variety of topics
- Monday: 2:00 – 4:00 p.m.
- Tuesday: 2:00 – 4:00 p.m.
- Wednesday: 2:00 – 4:00 p.m.
- Thursday: 10:00 a.m. – 12:00 p.m.
- Friday: 10:00 a.m. – 12:00 p.m.
- Note: There are no Drop-In Hours during Fall Break, Winter Break, Spring Break, or during the summer. Please schedule an appointment if you’d like to meet then.
- Check out the events offered this semester!
- Handouts & resources
Transportation
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Free River Campus Parking Shuttle
Beginning on October 3rd there will be a FREE shuttle service between the University of Portland parking lot on the river campus and the main parking lot.
The shuttle will run continuously from 7:30am to 9:00am and 3:30pm to 5:00pm Monday-Friday.
As of now, the shuttle will pick-up and drop-off from the lower lot to the back of the Pilot house, with stops at Fields & Schoenfeldt and Beauchamp Recreational Center. Stops will adjust depending on demand and interest as this moves forward.
The lower lot can be accessed via McCosh St., which is the last right turn as you enter campus on Portsmouth. During hours that the shuttle is not running, contact Public Safety at 503-943-7161 and they will provide service.
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Trimet Bus, Streetcar, and MAX light rail
Students can purchase a book of 10 tickets or you can buy a discounted monthly pass for students.
There are two bus routes near UP, the Number 35 (located on Portsmouth Ave, across from the Chiles Center, near Haggerty & Tyson Halls). and the Number 44(n Willamette Blvd behind Shipstad Hall at the main entrance of UP). These 2 routes provide students direct transport downtown or to the Rose Garden transit center.
Tickets or monthly passes are available at the Department of Public Safety. Bus schedules, routes, and an on-line trip planning tool can be found at the Tri-Met website.
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Lyft
- Riders must download the Lyft app to their iOS or Android-based phone, sign up, enter a valid phone number, and enter a valid form of payment. When a passenger wants a ride, he or she opens the app and requests a ride from a nearby driver. Once confirmed, the app shows the driver’s name, their ratings by past passengers, and photos of the driver and their car.