There should be people trained extensively on how to use the copy machines. I can no longer count the times that a copy job has been mangled in some way, and no one could help me fix it (other than to offer a refund), because no one is trained in how to use the copy machines. This is especially problematic for the musicians on campus, as we often have to copy from oddly sized books. We also have a very small margin of error as often the copies we make are for our accompanists for our juries or other academically impacting performances. Please train your staff.